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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up window will show up. It offers in-depth information about all the operations that you can carry out on the page in question. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich array of educational videos describing how to use our hosting Control Panel. They're created for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you searching for, have a glance at our extensive FAQ section, which includes questions asked by real users and provides real solutions. We regulary "revamp" our FAQ section with new Q&A's in order to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, we have a fantastic team of tech support engineers available 24/7/365 and eager to help you with any query. Each trouble ticket you submit will be answered in less than 60 minutes (the average trouble ticket response time is approximately 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 279598

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com